Benefits

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Employees at the City of Reno enjoy a second-to-none benefits program. Known for our robust benefits offering, the City offers comprehensive benefits for all regular full-time employees. Regular part-time employees are provided benefits on a prorated basis. Health benefits begin on the first of the month following or coinciding with the start of employment. It's no mystery why the City of Reno was named one of Northern Nevada’s Best Places to Work in 2022.

Health and Welfare Benefits

Diverse group of people standing looking up The City pays 100% of full-time employee’s health insurance premiums and 50-55% of family premiums depending on the collective bargaining agreement. Director-Level employees are covered along with dependents at 100% by the City of Reno. Part-time employees working a regular schedule of at least 20 hours per week receive prorated benefits. We provide basic life insurance equal to one time the annual base salary (Director-level employees receive two times the annual base salary), AD&D Insurance, and Long-Term Disability. This is completely covered by the City. We offer a PPO plan with a $300 individual deductible and $600 family deductible and a High Deductible Health Plan with a $2500 individual deductible and $5000 family deductible. The City contributes $1500 to the HSA for an individual and $2400 for family coverage. We also offer dental coverage and vision coverage 100% covered for full-time employees and prorated for part-time. Employees are eligible the first of the month following or coinciding with hire.

Flexible Spending Accounts

We also offer medical flexible spending accounts and dependent care accounts to help make our employees’ dollars stretch.

Employer Paid Retirement / Deferred Compensation

The City of Reno participates in the Nevada Public Employees Retirement System (PERS). The City does not participate in the federal Social Security System but does contribute to the federal Medicare program.

The Nevada Public Employees Retirement System (NV PERS) is your retirement program, which is a defined benefit plan requiring a 5 year “vesting”period. It is not subject to market fluctuations. The City of Reno contributes the full contribution on the employee's behalf to PERS.

Deferred compensation is a defined contribution plan that allows you to put aside earnings in an account that is invested in the market and can help you save additional funds for retirement or future purchases. Employees are eligible to enroll in a deferred compensation plan the first of the month following 30 days of employment and may be eligible for a City match as well.

We have three vendors to choose from:

Empower Retirement
- Empower Retirement participant guided tour
Mission Square
- Video: Why Your 457 Plan Matters
- Video: Financial Wellness
Nationwide

You may choose to participate in either the 401a plan, 457b plan, or both. Employees can choose to contribute on a pretax basis or after tax basis (Roth). Each vendor offers the opportunity to manage your own investments, receive assistance in making investment decisions, or have a dedicated investment advisor managing your deferred compensation account.

Voluntary Benefits

Western Life Insurance provides the opportunity for additional life insurance for you, your spouse and children Western Life Insurance
Supplemental Benefits through Aflac including Short Term Disability, Critical Illness and Cancer Coverage Aflac for Reno
Assistance through Included Health including expert second opinions, treatment decision making and concierge physician matching free of charge Included Health
Employee Assistance Program offering 24/7 confidential emotional support, legal guidance, financial resources, online support and work/life solutions free of charge ComPsych Video
Future Path 529 College Savings Program makes saving for a child’s education easy through payroll deduction Future Path 529 College Savings
Membership through Reno City Employees Federal Credit Union Reno City Employees Federal Credit Union
BARInet Bariatric Solutions for Obesity BARInet Bariatric Solutions

Paid Time Off

Vacation and Sick Leave

Most City of Reno employees accrue sick leave at 4 hours per pay period. This may differ depending upon the collective bargaining agreement an employee is represented under. Dependent upon the collective bargaining agreement, vacation accrual is 4 hours or more per pay period. Management employees receive 8 hours per pay period. There are 26 pay periods in a calendar year. Vacation and sick leave accruals increase as service time benchmarks are reached. As mentioned some employees may accrue different leave rates based on their collective bargaining agreement.

Paid Time Off

Part-time employees accrue paid time off at the rate of .06 hours of time per scheduled hour per pay period. PTO is personal leave and may be used for sickness or vacation time.

Holidays

The City of Reno observes 12 holidays through the closing of offices providing non-essential services. Holidays are paid days for regular full-time employees and are pro-rated for regular part-time employees. Most employees also receive a paid "floating holiday," and some receive two floating holidays, depending on the collective bargaining agreement.

Wellness Benefits

What a fantastic opportunity for active employees, their dependents and retirees of the City of Reno to engage in wellness activities. The Employee Wellness Program is for City of Reno employees (full and part time), their dependents and retirees, and provides the opportunity to utilize City of Reno facilities free of charge and attend classes at a substantial discount.

General Fitness: Work out for free during public hours at the fitness centers located at City Hall, Evelyn Mount Northeast Community Center (EMNECC) and the Neil Road Recreation Center (NRRC). All locations feature cardiovascular and weight training machines for all fitness levels and goals.
Swimming: Swim at no charge during open swim and lap swim sessions. Good at all four City of Reno pools: EMNECC, Northwest, Traner (seasonal) and Idlewild (seasonal).
Water Fitness Classes: Program participants will receive 50% off the registration fee for each enrolled course.

Additional Benefits

Executive Benefits

Director-level employees enjoy additional benefits including:

Executive Physical Reimbursement every two years
Car Allowance
Cell Phone Allowance

Employees and Leaders enjoy an environment where they can grow and thrive, building a long term career and professional mastery. Integral to our culture of wellness, employees demonstrate pride, respect, integrity, and creativity, working together to build a community people are proud to call home. Our benefits package is evidence of our commitment to our employees and creating a healthy, productive environment.

Retiree Corner

Hello Retirees!

Open Enrollment is here! Open Enrollment opens on November 1, 2024 and runs through November 27, 2024 at 5:00p.m. This is the time to make changes to your coverage, and add or drop dependents.

There are no premium changes to the Group Medical, Dental and Vision. There is a slight increase to the bundled Hartford 10/Express Scripts Plan.

Questions? Email benefits@reno.gov
- Using this email ensures a timely response!

Annual Retirement Health Savings Account Training

We will be hosting two trainings for Fire and Police Retirees to learn the Tips and Tricks of using your Retirement Health Savings (RHS). We will also have a presentation on Preserving your Finances and hear from a Travel Agent who specializes in working with retired first responders.

Trainings will be held at City Hall in Council Chambers on December 23, 2024. You'll park in the parking garage and enter through the Virginia Street entrance. Please RSVP so we can plan for participants.

Fire Retirees - Plan 801116: December 23, 2024 from 12:00p.m. - 2:00p.m. Virtual options are available.

Fire Retirees RSVP Here

Police Retirees - Plan 800367: December 23, 2024 from 2:00p.m. - 4:00p.m. Virtual options are available.

Police Retirees RSVP Here

Quest Labs: Bringing You Excellence in Laboratory Services

Using Quest can help you take control of your health, get test results at your fingertips, and track your health results over time using your MyQuest App.

Transition to UMR: What You Need To Know

We transitioned to UMR on January 1, 2024 for Group Health and Dental. This does not affect Vision coverage which is still through VSP, the Hartford 10 Medigap coverage for public safety retirees, or ExpressScripts Pharmacy benefit for those enrolled in the Hartford 10 Medigap plan!

View the PPO Summary Plan Description

View the Dental Summary Plan Description

UMR brings so much to the City of Reno including timely, accurate claims adjudication, a comprehensive national network, and 24/7/365 phone support. Have any questions? Call UMR's customer service center at 800-826-9781.

Newsletter Form, Enrollment Form, and Address Change Form

You are now able to change your address, phone and email online by utilizing this Address Change Form

You can make enrollment changes utilizing this Retiree Enrollment Change Form

Questions? Email benefits@reno.gov - we are happy to help!

Retiree Drop In Days

Retiree Drop in Days are in the 1st floor Lobby of City Hall from 9:00a.m. through 4:00p.m. It is first come first serve - no appointments are necessary.

Upcoming dates: December 23, 2024

Change in Life/Change in Benefits:

Do you need to change your benefits? You can make changes at Open Enrollment, November 1, 2024 through November 27, 2024 (the Wednesday before Thanksgiving). In the event of a qualifying life event, changes must be made within 30 days of the event!

What's a Qualified Life Event?

Change in marital status.
Change in number of dependents.
Change in employment.
Change in dependent eligibility due to plan requirements (e.g., loss of student status, age limit reached, etc).
Change in residence (e.g., employee or dependent moves out of plan service area).
Significant cost changes in coverage.
Significant curtailment of coverage.
Addition or improvement to benefits package option.
Change in coverage of spouse or dependent under another employer plan (e.g., spouse's employer had no insurance coverage before but now offers a plan).
Loss of certain other health coverage (e.g., plans provided by governmental or educational institutions).
Health Insurance Portability and Accountability Act (HIPPA) special enrollment rights.
Judgments, decrees, or orders.
Entitlement to Medicare or Medicaid.
Change in hours worked to less than 30 hours per week on average, if the employee and covered family members enroll in another plan providing minimum essential coverage.
Enrollment in a marketplace exchange plan during an exchange special or open enrollment period.

Changes to Insurance:

Use this Enrollment Change Form to make changes to your insurance. Please include evidence of losing or gaining coverage to benefits@reno.gov. If you are enrolling a dependent, please send the appropriate certificates to benefits@reno.gov.

Spouse - send in a copy of your marriage certificate
Domestic Partner - send in a copy of the domestic partnership certificate
Child(ren) - send in a copy of the(ir) birth certificates

Beneficiary Changes:

Important Contacts:

Benefit Questions: benefits@reno.gov
Payroll Questions: payroll@reno.gov
Workers Compensation: riskmgt@reno.gov
Main HR Phone Number: 775-334-2285

Mental Health and Retirement:

Retirement can be a tough time for some, especially for those with unresolved trauma. Don't suffer alone! UMR has a great network of clinicians for you and the benefit is excellent. Go to umr.com and click on Find a Provider. Search by "Medical" and enter the UnitedHealthcare Choice Plus PPO Network. Click on "Search". Scroll down to the "Additional Resources" and click on "Behavioral Health Directory". Search by Provider Name. Want some help finding preferred providers? Call 775-334-2285 or email benefits@reno.gov.

Want to stay in touch? Sign up for our Retiree E-Newsletter!

Health and Welfare Benefits:

Medical

UMR:
- If you do not have your health plan ID card, call 1-800-826-9781. For general claim inquiries, call: 1-800-826-9781. NETWORK: UnitedHealthcare Choice Plus PPO
Hartford 10 and ExpressScripts: 1-800-236-4782 Fax: 1-860-408-7025
Medicare: 1-800-MEDICARE (1-800-633-4227)
Reno Social Security: 888-808-5481
Social Security Main Number: (800) 772-1213

Vision

VSP-Set up your portal online or call 800-877-7195.

Dental

UMR:
- If you do not have your health plan ID card, call 1-800-826-9781. For general claim inquiries, call: 1-800-826-9781. Network: UnitedHealthcare Dental PPO

Other Benefits:

Included Health: Get expert second opinions, treatment decision making, triage nurse and physician matching. Learn More About Included Health
Get started with Quest Labs: MyQuest Labs
Maxor Pharmacy Benefits: Call 1-800-687-0707
Voluntary Life: Western Insurance or call (775) 826-2333 Opt. 1.
Aflac - Email Ivone Cruz
Washington National (Previously Conseco) Malolis Martinez - 702-596-9872
Wellness Benefits - Swim at the Reno pools and work out at our facilities. Retirees are eligible. Take your completed form to Evelyn Mount Northeast Community Center.

Financial Benefits:

Nationwide: (877) 677-3678 Portal: Nationwide Portal
Mission Square: (800) 669-7400 Portal: Mission Square Portal
Empower: (866) 816-4400: Empower Personal Portal
Claudia Leao, Empower Retirement Plan Advisor- 562-233-8524
PERS - 775-687-4200

Retiree Health Savings Account Help:

Mission Square Website
Meritain Customer Service: 888-587-9441
Fire RHS Reimbursement Request
Police RHS Reimbursement Request
- Updated file tabs from the +65 Police Retiree Training
  - Tab 1
  - Tab 2
  - Tab 3
  - Tab 4

Workers’ Compensation:

Per NRS 617, some retirees are eligible for post-retirement Workers’ Compensation benefits. If you need assistance filling a claim for hearing loss, cancer or heart/lung disease we can help! We've put together a quick overview for you.

We can also help retirees seeking re-opening of previously accepted claims. For questions, please send us an email.

See Workers’ Compensation Forms for Retirees for information and help on completing the necessary forms. You can also visit State of Nevada DIR for more information and state forms.

Heath and Wellness Services through the Sanford Center:

The Sanford Center for Aging is dedicated to serving this community and are honored to be able to provide client programs and medical support for older adults.

Geriatric Specialty Care: As part of the joint affiliation between the University of Nevada, Reno School of Medicine and Renown Health, the Sanford Center for Aging provides comprehensive geriatric assessments for patients in Reno. Older adults who are interested may be referred by their primary care doctor or they may refer themselves. As part of the assessment, there will be a panel of experts including a nurse practitioner, pharmacist and social worker. Typically, these visits last up to 2 hours as the team learns about your health needs and leave you with a list of suggestions for you and your doctor.
Medication Therapy Management: Medicines are important for living well, but as we age, our bodies respond to medications differently. The Sanford Center for Aging Medication Therapy Management (MTM) Program offers comprehensive medication reviews for Nevadans age 60 and older who are taking five or more medications and/or supplements. The reviews are free for everyone, with special priority for low-income, rural and minority participants. Reviews can be done in person or over the phone with our Board Certified Geriatric Pharmacist.
Wellness Programs: It’s our main goal to enhance the quality of life and well-being among elders in Nevada, which is why we are passionate about creating effective programming to promote health and prevent disease. The Sanford Center for Aging offers a variety of evidence-based classes that are designed to support your path to health and wellness. All workshops are free unless otherwise noted and available to those who are 60+ or have a pre-existing condition. Scholarships are available. For a full list of wellness programs, visit their website.

OLLI:

OLLI Reno is a spirited community of older adults who gather to explore new interests, share ideas and make friends. Distinguished professors and knowledgeable instructors volunteer their expertise in programs and activities spanning such diverse topics as art, current events, economics, health, history, literature, music, science, travel, theatre and writing. There are no grades, no tests and no pressure at OLLI. We welcome every adult learner regardless of previous educational experience.