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Police FAQ's

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Below you will find information on the most Frequently Asked Questions (FAQs) of the Reno Police Department. Click on the topic that interests you to view the FAQs.

 

Crime Prevention

Q. How do I start a Neighborhood Watch in my area?
A. For information about starting a Neighborhood Watch, contact a Reno Direct at 334-INFO (4636). Information on Neighborhood Watch can be found here.

Q. I’d like to engrave my property. Where do I get an engraver?
A. You may check out engravers from the Washoe County Public Library just as you would a book. They are also available for purchase at any hardware store. Your driver's license number with state identification provides an instantly recognizable number to law enforcement agencies. Never use your social security number.

Q. How often do I need to have my child fingerprinted. Where do I go?
A. Children need to be fingerprinted just once. Local law enforcement will often offer child ID kits at special community events, so keep your eyes out for those opportunities.

Q. Where can I get pamphlets on crime prevention?
A. View a list of downloadable brochures .

Crime Stats

Q. How can I obtain crime statistics?
A. You can view statistics at crimereports.com.

Q. Why does it take so long, if at all, for an officer to come to my house when my house was burglarized?
A. There are several ways to report a crime or incident. The method you should use depends on the type of incident and the level of urgency of the situation. It may not always be necessary to have an officer come to your house. The Reno Police Department offers the following alternative methods of reporting, some of which may be more convenient to you.

Q. Will the police department recommend an alarm company, brand of pepper spray or anything else?
A. The Reno Police Department cannot recommend particular brands or companies. We can tell you what features may be of benefit to you and what to avoid.

Employment

Q. What job opportunities are currently available?
A. Check the City of Reno’s Jobs & Recruitment webpage often for the most updated information.

Q. Are you accepting applications for Police Recruit/Lateral Police Officers?
A. Check our Police Recruiting webpage often for the most updated information.

Q. What volunteer opportunities does the Department offer?
A. Check our Volunteer Program webpage

Q. What does it take to become a SAVE Officer?
A. Check the S.A.V.E. qualifications here.

Q.  I need to be fingerprinted for a job. Does the Reno Police Department do public fingerprinting?
A.  The Work Applicant & Convicted Person Registration Unit at the Reno Police Department Main Station provides public fingerprinting for a fee Tuesdays - Fridays, 8:30 a.m. - 3:30 p.m. For more information, call 775-334-3875.

Laws

Q. How do I find out about sex offenders living in my neighborhood?
A. A list of resources, including the Nevada Sex Offender Website, National Sex Offender Public Registry, Neighborhood Offender Mapping, and Offender Email Alerts can be found here.

Q. Does the City of Reno have any curfew laws?
A. Reno Municipal Code Sec. 8.16.010 provides the entire explanation of Reno’s curfew laws and exceptions. Highlights of the law include “…it is unlawful for any minor under the age of 18 to be in or upon any public street, sidewalk, highway, park, vacant lot or other public place between the hours of 12:00 midnight and 5:00 a.m….[and] it is unlawful for any minor under the age of 18 to be in or on the streets of the downtown corridor between the hours of 9:00 p.m. and 5:00 a.m. of the succeeding day.” The Reno Municipal Code can be accessed here

Q. Is there a noise law?
A. Title 6 of the Reno Municipal Code references state laws that cover Traffic laws, NRS Ch. 484; powers of local authorities, NRS 484.779. The Reno Municipal Code can be accessed here

Q. Where can I get a Temporary Protection Order?
A. The Temporary Protection Order Office is located in Room 308 on the third floor of the Washoe County Family Courthouse at 1 South Sierra Street, Reno, NV, 89501. Advocates are available from 8:00 a.m. to 5:00 p.m., Monday through Friday, to assist victims of domestic abuse in applying for a Temporary Order for Protection Against Domestic Violence (T.P.O.). Any person who believes she or he has been, or might become a victim of Domestic Violence may ask the Second Judicial District Court for a T.P.O. For any questions you have about the process, please call the T.P.O. Office at 775-328-3468. An Advocate will return your call as soon as possible. More detailed information including the definition of DOMESTIC RELATIONSHIP as required to obtain a TPO and the application form may be found here.

Q: If I am a victim of crime in Reno, who can I contact for information and support?
A. The Victim Services Unit (VSU) located in the Detectives Unit of the Reno Police Department provides Advocacy to victims of violent crime. VSU Advocates are connected to victims via law enforcement, collaborative system, community organization and self referrals. Although many times there is a police report filed, it is not required to access VSU services. Please contact the VSU Supervisor, Lori Fralick at 775-333-7789 or email at FralickL@reno.gov for more information.

Q. My neighbor’s dog is always barking. What can I do? Can I remain anonymous?
A. The Neighborhood Mediation Center provides referral and mediation services at no charge in Washoe County. Mediation is a voluntary confidential process where the parties work together with a mediator to clarify the key issues, explore possible options, devise a solution that works for everyone, and improve relationships. 

Q. What is Social Host? Can I have teenagers at an alcohol party?
A. Information on what the Reno Municipal Code says about this can be found here. Ultimately, the owners of homes and apartment complexes where alcohol parties occur on a routine basis can be held responsible for their tenants' disruptive and dangerous behaviors, including underage drinking.

Miscellaneous

Q. How do I send a compliment about an officer or thank them for something they have done?
A. A compliment may be made verbally or in writing at any time of the day or night to any police supervisory personnel. During business hours, if you visit the Police station, you will be referred to an on-duty Watch Commander or a Patrol Supervisor. If you wish to call, you can use the Dispatch non-emergency number, 775-334-2121, 24 hours a day, and ask for the on-duty Patrol Supervisor or Watch Commander. You may also submit a comment or concern using the forms and directions on our Internal Affairs page.

Q. How do I file a complaint against a police officer?
A. A complaint or concern may be made verbally or in writing at any time of the day or night to any police supervisory personnel. Usually, an explanation of the situation in person, by telephone, or via email is all that is needed to initiate a review or investigation of the matter. During business hours, if you visit the Police station, you will be referred to an on-duty Watch Commander or a Patrol Supervisor. If you wish to call, you can use the Dispatch non-emergency number, 775-334-2121, 24 hours a day, and ask for the on-duty Patrol Supervisor or Watch Commander. You may also submit a comment or concern using the forms and directions on our Internal Affairs page.

Q. Can I go on a police ride-along?
A. The guidelines for a police ride-along can be found here.

Q. Can I take a police station tour?
A. Police Station Tours showing different operational areas at the Main Reno Police Station, a look at the former jail area of the station and information about the history of the station can be modified for various age groups, and can be requested from Reno Direct at 775-334-INFO (4636).

Q. Where is the police department located?
A. Addresses, directions to and lobby hours of the main police station and substations can be found here.

Q. Where do I find out about motor vehicle registration?
A. All information on motor vehicle licensing and registration can be found through the Nevada Department of Motor Vehicles.

Q. Where can I get information on concealed weapons permits?
A. Check out the Washoe County Sheriff's Office website to download a CCW Application and to obtain all information relevant to CCW application processes, costs and requirements.

Q. Where can I get information on false alarm calls?
A. Go here for all information on the City of Reno's alarm ordinance, including alarm system registration and permit requirements and fees.

Q. How do I find out about grants the Reno Police Department is applying for?
A. Check our Grant Notices webpage often for the most updated information.

Q. What do you suggest to abate neighbor feeding, attracting pigeons nuisance and keep our cul-de-sac clean and guano-free?
A. The Neighborhood Mediation Center provides referral and mediation services at no charge in Washoe County. Mediation is a voluntary confidential process where the parties work together with a mediator to clarify the key issues, explore possible options, devise a solution that works for everyone, and improve relationships.

Reports

Q. How do I know if I should dial 911 or the police non-emergency number (775-334-2677 (COPS))?
A. If the situation is life threatening or there is a crime in progress call 911. If you want to report a crime that has already occurred, report suspicious activity, have a non-emergency situation, or have a question, call 775-334-2677 (COPS).

Q. How do I report a crime or traffic accident?
A. Use the Reno Police Online Reporting System to report the following incidents:

  • Burglary
  • Destruction of Property 
  • Disturbing the Peace 
  • Graffiti 
  • Harassment 
  • Identity Theft 
  • Lost Property 
  • Suspicious Circumstances 
  • Theft 
  • Traffic Accidents 
  • Trespassing 
  • Vehicle Burglary 
  • Vehicle Tampering 

    You may also do your report over the phone for one of the above incidents or in person for everything else. For hours, locations, and phone numbers please click here.

Q. How can I get a copy of a police crime report?
A. Copies of police crime reports are available from the Records Section of the Main Police Station. A fee schedule is available at 775-334-2175. Please note that not all information is for dissemination to the public.

Q. How can I get a copy of a traffic accident report?
A. Copies of traffic accident reports are available from the Records Section of the Main Police Station. A fee schedule is available at 775-334-2175. Please note that not all information is for dissemination to the public.

Q. Who do I call to report graffiti?
A. There are different ways to report graffiti in your neighborhood:
• If you see graffiti in progress, call the Reno Police Department Dispatch center at 775-334-2121.
• If you spot graffiti on a building, wall, fence, etc., call Reno Direct at 775-334-4636 (INFO) and tell them the location of the graffiti.
• Or, report Graffiti Online. Please review our Graffiti Disclaimer to better understand our policies.
• You can also call Secret Witness at 775-322-4900 and earn a reward for reporting graffiti criminals. You may be eligible for a cash reward, if the information leads to the arrest and conviction of those involved in the crime of graffiti vandalism. Yes, you can still remain anonymous even if you receive a cash reward.
• Graffiti activity can also be reported by email at renodirect@reno.gov  
For more information, go here.

Q. Where can I report illegal dumping?
A. Report illegal/illicit dumping or discharges to the storm drain system at these Hotline numbers.

Q. I’ve been having problems with annoying phone calls, what do I do?
A. The Reno Police Department offers several ways to report this crime. Also, your phone service provider may be able to offer additional assistance.

Q. If I suspect drug activity, a drug house or meth lab in my neighborhood, who do I call?
A. Many resources are available, including but not limited to, Secret Witness, Reno Direct, and Reno Police Department Dispatch for any in progress-type reporting.

Q. How do I see my arrest record?
A. Copies of arrest records are available from the Records Section of the Main Police Station. A fee schedule is available at 775-334-2175. Arrest records are unique to each agency, therefore, the Reno Police Department is only able to provide records of arrests in the City of Reno.

Traffic

Q. What can I do about cars and trucks parked in front of my house?
A. Call and make a report with Reno Direct at 775-334-4636 (INFO).

Q. What can be done about illegally and abandoned parked vehicles?
A. Call and make a report with Reno Direct at 775-334-4636 (INFO).

Q. How can I protest a parking ticket?
A. Contact the City of Reno City Clerk’s Office at 775-334-2293.

Q. How can I get a copy of a traffic accident report?
A. Copies of traffic accident reports are available from the Records Section of the Main Police Station. A fee schedule is available at 775-334-2175. Please note that not all information is for dissemination to the public.

Q. What can we do about speeding on our streets?
A. The City of Reno welcomes calls from citizens that pinpoint areas where posted speed limits are continually violated. Call Reno Direct at 775-334-4636 (INFO).

Q. Where can I find information for off-road vehicles and legal portal locations?
A. View a map of the designated City of Reno portal locations and the U.S. Forest Motor Vehicle Maps at the City of Reno Police Department’s Traffic webpage

Q. Where can I park for the baseball stadium?
A. The downtown Reno parking map can be viewed here to find nearby parking locations.

Q. What times are the parking meters enforced?
A. Parking meters are usually enforced Monday through Saturday, 9:00 a.m – 6:00 p.m, excluding holidays, however, each meter may have specific enforcement regulations. Please check posted signs carefully before leaving your vehicle.

Q. How can I pay my parking ticket?
A. Parking ticket payments can be made online, by phone, in person, or by mail. For more information, go here.

Q. How can I pay my traffic ticket?
A. The information can be found on the mail-in traffic ticket envelope and on our Traffic webpage.

Q. What are the requirements for seat belts and child safety seats?
A. The laws of Nevada Revised Statutes 484.641 and 484.474 require that front and rear seat occupants of almost all passenger vehicles wear safety belts or ride in an approved child restraint system. For more information, go to the Nevada Department of Motor Vehicles website.  

Q. What are the DMV requirements for ATV’s and off-highway vehicles?
A. For information, go here.

Q. What are street legal?
A. For information, go here.    


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